Guardian Online – Robbie Steinhouse

Decision making for the busy SME owner / manager.

http://www.theguardian.com/small-business-network/2014/sep/02/ten-ways-make-better-business-decisions

It’s given me resources to deal with important (& non important) communication issues. I feel more confident about myself and my abilities and place in the world. I have tools to help with stress, to keep me calm, and put things in perspective.

- Vanessa Ashton, Regional Development Manager, WaterAid

The learning is assimilating into my everyday consciousness. Recently, half way through a conversation which could have degenerated into an argument I actively used NLP tools to help the conversation continue in a relaxed manner while the issues were aired.