BBC West Midlands: – Robbie Steinhouse

Robbie talks with Adrian Goldberg on BBC West Midlands and argues that being overwhelmed is definitely not the best state in which to make a rational decision.

The training gave me great tools, models and processes to enhance my skill-set in a professional environment. Really well presented by a friendly and engaging trainer.

- Ralf Osswald, Centre for Business Knowledge, Ernst & Young LLP

The learning is assimilating into my everyday consciousness. Recently, half way through a conversation which could have degenerated into an argument I actively used NLP tools to help the conversation continue in a relaxed manner while the issues were aired.